Parent Navigation & Support Services

Parent Navigation Support Services is a volunteer-based pilot program designed to bridge the gap between clinical services and the strong need of genuine, human support of someone who understands.

This service is targeted to families who need help navigating systems that can feel overwhelming.

We walk alongside parents as they learn about available supports, programs and next steps. We help break down complex information into more manageable pieces. Our goal is to empower families with knowledge, confidence and tools so they can advocate for their children and make informed decisions.


What we Support With

  • A safe space to talk and feel understood

  • Emotional encouragement and reassurance

  • Peer support from parents with lived experience

  • Sharing community resources and referrals when requested

  • Reducing isolation

This service is

  • Peer-led and relationship-based

  • Grounded in lived experience

  • Compassionate, informal and parent focused

  • Community Oriented

  • Available by appointment only

This service is not

  • Therapy, counselling or clinical services

  • Medical, legal, or diagnostic advice

  • Crisis or emergency support

  • Case management or professional advocacy